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CompAndSave.com
Free shipping on orders over $50! Call 877-465-6888.


all about order
order status

Has my order shipped?

Click the "Order Status" link at the top right hand side of our site to check your orders status.

How do I change quantities or cancel an item in my order?

Click the "Order Status" link at the top right hand side of our site. Please log into your CompAndSave account and click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable. If you do not have an account with us, please contact our customer service to edit your order.

My order never arrived.

Click the "Order Status" link at the top right hand side of our site to check your orders status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

An item is missing from my shipment.

Click the "Order Status" link at the top right hand side of our site to check your orders status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

When will my backorder arrive?

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

I have a question on my charges.

Click the "Order Status" link at the top right hand side of our site. After logging in your CompAndSave account, you may compare your order history on our website, with your financial records. If you have further questions or you do not have an account with us, please contact customer service for further assistance.



shipping

When will my order ship?

CompAndSave strives to ship your order in 24 hours after we receive payment from you.

What is my shipping cost?

Our standard flat-rate shipping is $3.99. You are qualified for free shipping if your order amount is over $50. If flat-rate shipping is not applicable for your location, your shipping rate will be calculated at the shipping cart. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

How soon will my packackge arrive?

Please refer to our Estimated Transit Time charts to find out when you would receive your items.

Do you ship to my country?

Please create an account by clicking the "My Account" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.



return

I received the wrong product.

If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.

How do I return my product?

Please click here for more information on returning an item.

What is your return policy?

Please click here for complete details regarding our return policy.

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