Disable HP 58A/58X Printer Firmware Update

As you may know, HP released a new firmware update, version 2149A, for LaserJet printers recently. New printer firmware versions are released to address bugs, add features, or update apps. However, if you use an aftermarket printer toner cartridge, this may not be the case as the latest update may cause your printer not to recognize third-party toner cartridges.

This new firmware update will affect HP LaserJet printers that use HP 58A (CF258A) and HP 58X (CF258X) black toner cartridges. Read on for the step-by-step guide on how to disable the "Printer Update" function.

Which printers are affected by this new HP LaserJet printer firmware update?

Printers using HP 58A/58X toner cartridges

  • HP LaserJet Enterprise M406dn
  • HP LaserJet Enterprise MFP M430f
  • HP LaserJet Pro M404dn
  • HP LaserJet Pro M404dw
  • HP LaserJet Pro M404n
  • HP LaserJet Pro MFP M428dw
  • HP LaserJet Pro MFP M428fdn
  • HP LaserJet Pro MFP M428fdw

This new HP LaserJet firmware update is for the printers and toner cartridges indicated above. Since printer industries can do this automatically without your consent or prompting, especially if your printer is connected to your WiFi, you may have lately observed a message on your printer screen indicating that your printer's firmware has been updated.

To save you time and money, we recommend that you verify the firmware version of your HP LaserJet printer before placing an order. When the new chip is ready, CompAndSave will notify those customers who have been affected by the current update.


What will happen if my HP printer is affected by this update?

If you use one of the HP LaserJet printers listed above, non-original toner cartridges will no longer be recognized, and only genuine toner cartridges will be accepted. For the time being, we recommend that you use original HP toner cartridges.


How would I know if my printer has been updated?

To know if your HP LaserJet printer has been updated, we suggest checking your printer's firmware version by printing out a Printer Status Report like the photo below.

printer status report

If it shows that your firmware version is 2149A, this means that your firmware is up-to-date. If not, you can still turn off the "Printer Update" function.

We'll show you two ways on how to avoid HP's automated printer firmware updates. The first one is by turning off the OEM Cartridge Policy function on your printer, if there is. HP has added an OEM Cartridge Policy feature that may prevent compatible cartridges from being used. Follow the steps below to turn off this feature.


How to disable "OEM Cartridge Policy"

  1. Click "Setup" on the home page.
    Printer control panel - Setup
  2. Select "System Setup" from the Setup menu.
    Printer control panel - System setup
  3. Select "Supply Settings" under System Setup.
    Printer control panel - Supply settings
  4. Click "Cartridge Policy" in Supply Settings.
    Printer control panel - Cartridge policy
  5. To turn off Printer Update feature, go to Cartridge Policy and click "Off". The printer should be restarted after this.
    Printer control panel - Printer update setting

How to disable automatic "Printer Update"

The second way to prevent your printer from being updated automatically is by disabling or turning off the "Printer Update" function. If your printer hasn't been updated to the current version yet, then this tip will surely help so you can continue to utilize third-party HP LaserJet toner cartridges. To avoid future auto-printer updates, follow the instructions below.

  1. To begin, click "Setup" on home page.
    Printer settings - setup
  2. Select "Service".
    Printer settings - service
  3. Select "LaserJet Update".
    Printer settings - laserjet update
  4. Select "Manage Updates".
    Printer settings - manage updates
  5. Select "Check Automatically".
    Printer settings - check automatically
  6. Select "Off".
    Printer settings - check automatically options
  7. Select "Allow Updates".
    Printer settings - allow updates
  8. Select "No" and then press the "Home" button to return to the home page.
    Printer settings - return to homepage

I hope this helps. If you require assistance, please feel free to contact us at 1-833-465-6888 between 6am-6pm PT Monday through Friday, and one of our friendly Customer Service Representatives will be happy to assist you.

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