Replacement HP Color LaserJet Pro MFP M479fdn Reviews

This toner cartridge leaked when it was opened. I contacted help on why it made such a mess and was told they sometimes do that. After a few prints, it began leaking inside my printer, creating a huge mess. When I asked for a refund or a replacement, I was told I would have to send this one back first. I am not happy with this transaction. With that said, the other two cartridges are working fine. While Customer Service was polite, they were unable to make me whole on this purchase. I was forced to buy a replacement locally while the broken one was shipped back to them.

Chip was hard to install but overall a good value.

I WAS IMPRESSED THE CARTRIDGES COME WITH PLIERS AND PLASTIC TWEEZERS TO CHANGE THE CHIP FROM THE ORIGINAL CARTRIDGES. IT WOULD BE NICE IF BETTER DIRECTIONS CAME ALSO. I HAD TO GO ON LINE AND WATCH A VIDEO OF THE PROCEDURE TO CLARIFY THE CORRECT WAY. IT WOULD ALSO BE NICE TO KNOW IF THE OLD CARTRIDGES ARE DESIRED TO BE SENT BACK FOR REFILLING. IT SEEMS A WASTE TO JUST THROW THEM AWAY IF THEY COULD BE REUSED.

Great price and quick shipping. Only issue is printer doesn't recognize new cartridge and keeps giving us low toner message and will not be able to monitor toner level on these replacement cartridges.

It's a little tricky with the chip, but, once we figured out a way to do it....piece of cake!! Love the price and worth the frustration (only once!).