Help Center - TROUBLESHOOT: How do I fix my printer if it will only print images and not words?

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TROUBLESHOOT: How do I fix my printer if it will only print images and not words?

Does your printer only print images and not text? Your EMF (Enhanced Meta File) maybe activated.

EMF has a feature to delay other printing jobs if the printer is in the midst of printing a file. By lessening the print queue, the EMF allows the printer to process data faster and therefore print faster.

Since images have greater data, EMF delays text print jobs to lessen the printer's load. But if the user wants to print text, the EMF stays activated, therefore the printer only print images and not text.

To Disable EMF:

  1. Load your printer's paper tray with A4 paper.
  2. In your Windows' Search Box, type Devices and Printers.
  3. Click the option Devices and Printers that will appear. The Devices and Printers window will show up.Image of Windows Devices and Printers control panel
  4. Right-click the icon of your printer. Select Printer Properties.Image of Printer Properties option menu
  5. In the Advanced tab, uncheck the checkbox Enable advanced printing features.Image of Advanced tab menu on Properties Settings
  6. Click Apply. Click OK after.