Help Center - Why Does My Printer Say Low Ink When I Just Refilled It?

Why Does My Printer Say Low Ink When I Just Refilled It?

Have you ever been excited to print a document after refilling your printer cartridge, only to be frustrated by the persistent ink low warning? You're not alone! Many have faced this situation, wondering, “Why does my printer say low ink when I just refilled it?" Let's find out why and know simple ways how to fix them. Print without hassle again!

In this guide, we will discuss the following: 

  • How Ink Level Sensors Work?
  • Printer Ink Low Issue: Importance to Resolve It Promptly
  • Why Does My Printer Say Low Ink When I Just Refilled It: Reasons and Solutions
  • Refilling Ink Cartridges: Additional Tips for Successful Refill

How Ink Level Sensors Work? 

Before we dive into why your printer keeps saying low on ink, let's first understand how printers figure out how much ink is left. Ink level indicators are little guides in your printer showing how much ink is left in your cartridges. They help you know when to add more ink to keep printing without surprises.  Here's an overview of how ink-level sensors work:

1. Smart Chips

 - Many new ink cartridges have smart chips that connect to the printer. These chips store information about ink levels and other details. The printer reads this information and shows the user how much ink is left.

2. Optical Sensors

 - Some ink level sensors use light to check the ink. They shine light through the ink cartridge, and the sensor can estimate how much ink is left by seeing how much light is reflected or absorbed by the ink. The light changes as the ink goes down, helping the sensor figure out the remaining ink level.

3. Ultrasonic Sensors

 - Ultrasonic sensors use sound waves to measure the space between the sensor and the ink. As the ink level goes down, this space increases. The sensor uses these measurements to calculate how much ink is left.

4. Pressure Sensors

 - Some ink cartridges have sensors that notice changes in pressure as the ink is used. As the ink level drops, the pressure inside the cartridge changes. The sensor picks up on this and makes an estimate of the remaining ink.

Printer Ink Low Issue: Importance to Resolve It Promptly

Fixing this problem on time is essential. If you ignore it, your printing could get messed up, your prints might not finish, and you might end up spending more money than needed. Let's figure out why your printer acts like it's low on ink right after you add some more.

Why Does My Printer Say Low Ink When I Just Refilled It: Reasons and Solutions

Ever refilled your printer ink only to see a "low ink" message right after? That's annoying, right? But don't worry; it happens, and we're here to figure out why. We'll discuss, “Why does my printer say low ink when I just refilled it?” and provide simple solutions to fix them. Let's dive in and fix this ink low issue together!

Initial Checks and Fixes

Before we go to more complex issues, you can try these simple fixes to solve the low ink problems after refilling:

1. Restart the Printer

 - Turn off the printer, wait a few minutes, and then turn it back on. Sometimes, a simple reboot can solve this printer ink low problem.

2. Verify Cartridge Compatibility

 - Confirm that you are using the correct type of ink cartridge for your printer model. Using incompatible cartridges can lead to issues like inaccurate ink level readings.

3. Check for Residual Ink on Cartridge Contacts

 - Inspect the exterior of the ink cartridge for any ink stains or leaks. If there are leaks or ink residue on the ink cartridge contacts, it might affect the ink level readings. 

Troubleshooting Complex Issues 

If the initial checks and fixes didn’t work, you can try these options instead:

1. Improper Installation of the Ink Cartridge

 - Double-check that the ink cartridge is correctly installed in the printer. Make sure it clicks securely into place. Here's a guide to ensure proper installation of an ink cartridge:

Step 1: Power Off the Printer: Start by turning off your printer. This keeps things safe while you're messing with the cartridges.

Step 2: Open the Printer Cover: Lift or open the part of the printer that covers the ink cartridges. If you need help, your printer manual will show you how to do this.

Step 3: Wait for the Cartridge Holder: If your printer has a little holder that moves independently, wait a bit. This part helps you get to the cartridges more easily.

Step 4: Identify the Right Slot: Check out the colors and symbols on your cartridges. Match them to the right spots in the holder. 

Step 5: Insert the Cartridge: Put the new cartridge into its spot. Tilt it if needed, and press it down until you hear or feel a click. 

Step 6: Close the Printer Cover: Once your newly refilled cartridge is in place, close up the printer. Make sure everything clicks or locks back into position.

Step 7: Power On the Printer: Turn your printer back on.

Step 8: Check for Errors: Look at the printer screen for any messages. If there aren't any problems, try printing something to test it out.

2. Inaccurate Ink Level Sensors

 - Sometimes, the sensors in the printer that measure ink levels may not be entirely accurate. After a refill, these sensors might not immediately recognize the new ink level, thus, making you wonder why your printer says ink low but not exactly. Here are some things you can try:

Option 1: Keep Printing If It's Good

 - If your prints still look good, ignore the low ink message and keep printing. It could be the printer being too cautious. If it didn’t work, try the option 2.

Option 2: Restart the Printer

Step 1: Turn off your printer. 

Step 2: Wait a bit, and then turn it back on. See if the low-ink message disappears. 

Step 3: If it did, try printing a test page. If not, try option 3.

Option 3: Clean the Contacts

Step 1: Turn off the printer and unplug it.

Step 2: Remove the ink cartridges.

Step 3: Clean the contacts on the cartridges and the printer using a lint-free cloth.

Step 4: Reinstall the cartridges and turn the printer back on.

Step 5: Print a test page to see if it works.

3. Wrong Printer Software Settings

 - Look into your printer software settings to ensure the ink level monitoring is enabled and accurately configured. Here's a step-by-step guide on how to examine and adjust printer software settings in Windows and Mac:

For Windows:

Step 1: Open Printer Settings: Click on the Start menu and go to "Settings." Select "Devices" and click "Printers & scanners."

Step 2: Find Your Printer: Locate your printer in the list. Right-click on its icon.

Step 3: Access Printer Properties: Choose "Printer Properties" or "Manage" from the menu.

Step 4: Navigate to Ink Settings: Look for a tab named "Ink Levels" or "Cartridge Information" in the printer properties.

Step 5: Check Ink Monitoring: Ensure a checkmark or switch indicates that ink level monitoring is turned on.

Step 6: Adjust Ink Level Warnings: Change the ink level warnings to match how much ink you have. This helps your printer give you accurate low-ink alerts.

Step 7: Save Changes: Save any changes you make and close the printer properties window.

Step 8: Restart Printer: Turn off your printer, wait a few seconds, and then turn it back on.

Step 9: Print a Test Page: Print a test page to confirm whether the ink level warnings are accurate.

For Mac:

Step 1: Open System Preferences: Click on the Apple logo at the top-left corner and select "System Preferences."

Step 2: Go to Printers & Scanners: Click "Printers & Scanners" to see a list of connected printers.

Step 3: Select Your Printer: Choose your printer from the list and click on it.

Step 4: Access Printer Queue: Click on the "Open Print Queue" button.

Step 5: Navigate to Ink Settings: Look for a tab named "Supply Levels" or similar in the printer queue.

Step 6: Check Ink Monitoring: Ensure that ink level monitoring is enabled.

Step 7: Save Changes: Save any changes you make and close the printer queue.

Step 8: Restart Printer: Turn off your printer, wait a few seconds, and then turn it back on.

Step 9: Print a Test Page: Print a test page to verify whether the ink level warnings are accurate.

4. Air Bubbles in the Cartridge

 - Tiny air bubbles can sometimes get stuck inside the cartridge when adding more ink. These bubbles can mess up the cartridge's work and make the printer think there's insufficient ink. Here's what you can do to fix the ink low after refill issue due to air bubbles:

Step 1: Turn off the printer: Start by turning off your printer. This keeps things safe while you're fixing the cartridges.

Step 2: Remove Cartridge: Take out the ink cartridge from your printer.

Step 3: Check for Bubbles: Look at the ink in the cartridge. If you see air bubbles, that's likely the issue.

Step 4: Tap Gently: Hold the cartridge horizontally and tap it gently on a flat surface. This helps the bubbles rise to the top.

Step 5: Inspect Again: Check for any new bubbles that might have surfaced.

Step 6: Put the Cartridge Back: Put the cartridge back into the printer.

Step 7: Test Print: Print a test page to see if the low ink warning is gone.

Additional Tips: 

  • Repeat if Needed: If the warning persists, repeat the tapping and testing process until the bubbles are gone.
  • Allow Time: Sometimes, letting the cartridge sit after tapping can help bubbles rise naturally.
  • Consider Refilling Slowly: Do it slowly to minimize the chances of trapping air.

5. Cartridge Memory Not Reset

 - Some printers store information about the ink cartridge in memory. If this memory is not reset after a refill, the printer may still think the cartridge is low on ink. If you are using an Epson printer, you can follow this guide on how to reset Epson ink cartridges.

If not, you can follow the steps below to fix this ink low problem:

Step 1: Remove the Cartridge: Take out the ink cartridge from the printer.

Step 2: Inspect for Reset Button or Contacts: Check if your cartridge has a reset button or contacts that can be reset. Some cartridges have a specific area or button for this purpose.

Step 3: Power Off and On: Turn off your printer and unplug it from the power source for a few minutes.

Plug it back in and turn it on.

Step 4: Reinstall Cartridge: Put the cartridge back into the printer.

Step 5: Print a Test Page: Print a test page to check if the ink level now shows accurately.

Step 6: Consider Professional Help: If you're unsure or uncomfortable with resetting the cartridge, consider seeking help from a professional or contacting the printer/cartridge manufacturer's support.

6. Clogged Printhead

 - Why does my printer keep saying low ink warning right after a refill? It could be because of particles or dried ink from prior use clogging the printhead. Dont worry! You can follow this guide on how to clean the printhead.

7. Software Updates and Printer Firmware

 - Outdated software can impact the accuracy of ink-level indications. To update your printer’s firmware:

Refilling Ink Cartridges: Additional Tips for Successful Refill

Making sure you don't get the wrong low-ink messages begins when you put more ink into your cartridges. Let's talk about some easy tips to keep in mind:

1. Take Your Time: Don't rush. Take it slow and follow each step carefully.

2. Use Good Ink: Use the correct ink for your printer. This prevents issues when you're printing. CompAndSave ink cartridges are a budget-friendly option you can check out.

3. One Color at a Time: If your printer uses different colors, refill one color at a time. This prevents mixing and confusion.

4. Don't Fill Too Much: Only add the recommended amount of ink. Too much can cause spills, damage the cartridge contacts, and lead to ink low issues.

5. Keep Extra Ink Safe: If you have extra ink, store it as the instructions say, or follow this guide on how to store printer ink cartridges. This helps keep it good for future use.


Parting Words

“Why does my printer say low ink when I just refilled it?” Now you understand some common reasons and how to solve them quickly. By following the tips in this guide, you can address ink low issues when refilling cartridges at home. Get your printer back on track and say hello to hassle-free printing!

Key takeaways:

  • Promptly resolving the low ink issue is crucial to avoid disrupted prints, incomplete jobs, and unnecessary expenses.
  • Initial checks involve easy steps like restarting the printer, verifying cartridge compatibility, and checking for residual ink on contacts.
  • If simple fixes don't work, you can try more complex troubleshooting, including improper installation, inaccurate ink sensors, software settings, air bubbles, and cartridge memory resets.

Need assistance with ink or have questions about your orders? Our friendly team is here to help! Feel free to give us a call at 1-833-465-6888. Our dedicated support staff is available Monday to Friday from 6 a.m. to 4 p.m. PT. Count on us to make sure your printing experience is smooth and enjoyable!

Frequently Asked Questions

1. How often should I check ink levels?

You should take a peek at the ink levels around every two weeks. This is especially important if you print a lot. If you wait until the printer tells you it's low, it might stop working when you least expect it. Checking regularly helps you know if you need more ink so your printing goes smoothly. Make it a habit, and you will avoid surprise printing problems.

2. Can I turn off low ink alerts?

Yes, you can stop those low-ink pop-ups. Check your printer settings; there's often an option to disable or turn off these alerts. Navigate through the menu until you find "ink" or "cartridge" settings. Look for an option like "low ink warning" and switch it off. Remember, by doing this, you won't get notified when the ink is running low, so keep an eye on it to avoid unexpected printing issues.

3. Can the printer give inaccurate ink readings if it's been idle for a while?

Yes, if your printer hasn't been used for a while, the ink inside can become a bit thick, like syrup. This thickness can affect the printer's ability to measure the ink correctly. Try printing a test page or doing a maintenance cycle to fix this. It's like waking up your printer and ensuring the ink flows smoothly again. Doing this helps refresh the ink and gives you more accurate readings.

4. Can extreme temperatures impact my printer's ink level accuracy after a refill?

Yes, if the temperature around your printer is hot or cold, it can mess with the thickness of the ink. This change in ink thickness can confuse your printer about the ink levels. To keep things accurate, ensure your printer stays in a place where the temperature is stable. This way, it can measure the ink levels correctly, and you won't get false warnings after a refill.

5. Should I be concerned if my printer occasionally shows a low ink warning but continues to print normally?

If your printer sometimes says it's low on ink but still prints fine, don't panic. However, keep an eye on it. If it happens often, it might need a bit of attention. Follow the troubleshooting steps in this guide, like restarting your printer or checking for any issues. It's usually a minor glitch that can be fixed quickly, ensuring your printer works smoothly.

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